Geniecommands provides this privacy statement to show our firm commitment to our customers and the privacy of the information they share with our company. This information discloses information gathering and dissemination practices for the Geniecommands.com site and answers the following questions:

What is provided in security and privacy ?

What information is collected?

How is this information used?

Who can I contact to correct, update or get more information?

Security and Privacy

Security is making sure that any sensitive information you provide to us is transmitted and stored in a safe and protected way. Geniecommands provides a secure online environment in which you can safely provide information, purchase products, and view information. This site has security measures in place to prevent the loss, misuse, alteration of the information under our control and logs all network activities. Any information provided by you during your visit is stored securely on servers separate from our web site server.

Privacy is the way we make use of the information you provide to us. Geniecommands respects your right to privacy and understands that visitors to our web site need to be in control of their personal information. You may stop receiving future mailings and correspondence from Geniecommands by contacting us directly. If you choose not to provide personal information, you can still visit the majority of the web site. However,you will not have access to areas or functionality that require personal identification, such as ordering product and downloading software in the member section.

Information Collection

In order to present information and functionality on the Geniecommands web site that is customised to the needs of individual visitors, we collect certain information when you view web pages,purchase product, register for Geniecommands membership privileges, subscribe to e-mail newsletters and participate in surveys.

Our servers collect common information which may include, but is not limited to, your IP (internet protocol) address (or domain name), type of browser, and computer platform when you visit our site. We use this information to improve site performance, help diagnose problems with our server, and administer our site. Your IP address is used to help us identify you and enables us to gather demographic information.

Our site also uses cookies to keep track of your shopping cart, and to deliver content and functionality specific to your interests. A cookie is a piece of data created by a web server that is stored on your computer. The cookies created by our web servers contain data that uniquely identifies your electronic shopping basket while visiting the Geniecommands web site.

You have the option of having your browser software disable cookies or warn you before accepting a cookie from our web site. However, if you disable or choose not to accept cookies you will not have access to areas or functionality that require identification and tracking of your electronic shopping basket, such as ordering product and downloading software.

Our site’s Geniecommands membership registration process requires you to give us common information which may include, but is not limited to, contact information (such as your name and e-mail address) and some additional information (such as your zip/post code, industry affiliation, or occupation). At times, we may also run online surveys or contests where we ask visitors for similar contact and demographic information.

Our site uses an order form for you to purchase products and services. We collect certain personal information such as, but not limited to, your contact information (such as your e-mail address) and financial information (such as your account or credit card number).

By providing this information, you are agreeing to allow EyeWire to utilise such information to complete the transactions you request through the web site and transfer such information to payment processors.

The Geniecommands web site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information while using these types of services.

Information use

Contact, demographic, and customer data that is collected from the Geniecommands membership

registration process, order forms and surveys is used:

To tailor your experience on our site.

To show you products and editorial content according to your preferences.

To show you products and editorial content that we think you might be interested in.

To send you information regarding products, upgrades, offers, and services.

To send you price list and catalogs.

To send you Geniecommands Connection News e-mail.

To contact you when resolving and clarifying orders and support issues.

To provide us with broad customer information and new features/services

Financial information that is collected is used to process, validate and verify product orders. It is also used to bill you for products and services.

We do not rent or sell customer contact, demographic, or profile data to other organisations.

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